Client Support Administrator CLC 8

Transform technology into opportunity as a Client Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.

HOW A CLIENT SUPPORT ADMINISTRATOR WILL MAKE AN IMPACT
Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Performs technical tasks and assists with the completion of milestones associated with specific projects
Provides solutions to technical problems of moderate scope and complexity.
Prepares and maintains documentation for processes and procedures related to computer systems and operations
Provides incident response and performs customer support tasks
Apply associate-level hands on work experience in support of installations, repair, and troubleshooting/maintenance of communications systems.

WHAT YOULL NEED TO SUCCEED:
Education: High School Diploma/GED
Required Experience: 1+ years of related experience
Required Technical Skills: Experience in installing/deleting of client level software.

CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) Desktop or equivalent

Security Clearance Level: SECRET
Required Skills & Abilities: Experience implementing/installing software patches, security fixes, and service release of workstation.
Preferred Skills: Experience interacting with military personnel.
Location: On Customer Site
US Citizenship Required

Clearance: Secret

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

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