GDIT is currently seeking aServiceNow ATF Tester and Developer to join our team supporting our Healthcare General Ledger Accounting System (HIGLAS) program at the Centers for Medicare & Medicaid Services (CMS). If you are passionate about software quality, automation testing, and leveraging the ServiceNow platform to deliver reliable solutions, this role may be the ideal fit for you.

As a ServiceNow ATF Tester and Developer, youll enhance system reliability and efficiency by designing and executing automated test scenarios while supporting agile development initiatives. Your work will ensure high-quality implementations, upgrades, and maintenance within ServiceNow.

Key responsibilities include:

• Develop, configure, and maintainAutomated Test Framework (ATF)scripts for testing ServiceNow functionalities, integrations, and customizations.
• Execute ATF scripts forpatching,version upgrades, andtesting agile-developed storiesto ensure platform stability and reliability.
• Write and maintaintest-driven development (TDD) use casesin collaboration with ServiceNow developers and project teams.
• Troubleshoot issues during ATF execution and re-run scripts after fixes are applied to verify resolution.
• Participate in agile sprint ceremonies and proactively identify test requirements and scenarios for user stories.
• Create and deliver detailed testing documentation, including defect reports, test data, and results analysis.
• Research and implement best practices and enhancements to ATF processes, improving automation coverage and efficiency.
• Stay updated on the latest ServiceNow features and ATF advancements to drive innovative solutions.

Required Qualifications:

To be successful in this role, candidates should have the following:

• 3+ years of experiencein ServiceNow ATF development, quality assurance, and automated testing methodologies (a must)
• Strong knowledge ofServiceNow features, workflows, and capabilities, including customization via scripting (e.g., JavaScript, APIs).
• Proficiency in automating test cases forpatch testing, upgrades, andAgile story developmentusing ServiceNows Automated Test Framework (ATF).
• Strong understanding oftest-driven development (TDD), with experience writing use cases to align with business and user requirements.
• Ability to create reusable ATF test cases and suites to enhance testing efficiency.
• Proven capability to identify defects, troubleshoot issues, and collaborate effectively with development teams.
• Experience applyingAgile development methodologies, including participation in sprint planning, backlog grooming, and creating tests for user stories.
• Excellent communication skills, with an ability to simplify and convey testing recommendations to stakeholders.
• Detail-oriented mindset with the ability to effectively manage multiple testing initiatives.
• Self-motivation and accountability to drive automation quality and testing efficiency.

Preferred Qualifications:

While not required, these qualifications are a plus:

• Certification: ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Experience integrating ATF tests intoCI/CD pipelinesto support continuous delivery.
• Experience leveragingAI technologiesto design and optimize ATF scripts and test cases.
• Familiarity withITIL frameworksand ServiceNow platform modules like ITSM, ITOM, and application-specific workflows.

What GDIT Can Offer You:

• Flexible work environment.
• Competitive 401K program with company match.
• Comprehensive and customizable health benefits.
• Collaborative teams of innovative, motivated professionals.
• Support for internal career growth through our mobility team.
• Recognition and rewards for high performance.

Join us atGDITand contribute to critical missions by driving innovation and excellence in ServiceNow testing and development using ATF.

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